[Fcs-staff] FW: Case 13405 has been updated by Joe Schafer ID:[4an1ic/37338]

Sandra P Earl sandra.earl at fcs.utah.edu
Tue Dec 15 13:41:27 MST 2009


The 230 printer is not responding again.  I sent a help desk message.  See Joe’s reply below.
I’ll keep in touch.
Sandra

From: helpdesk at csbs.utah.edu [mailto:helpdesk at csbs.utah.edu]
Sent: Tuesday, December 15, 2009 12:35 PM
To: Sandra P Earl
Subject: Case 13405 has been updated by Joe Schafer ID:[4an1ic/37338]


Sandra, we only have one administrator here today who can assist you and he is pre-occupied: please submit critical print jobs to other printers until he can resolve the issue.

You can reply to this email, or edit this case online using the link below.

Click here to edit your Support Case.<https://proto.csbs.utah.edu/gui2/login.jsp?field=wfstate:Updated%20by%20User&record=13405&exiturl=https%3A%2F%2Fsupport.csbs.utah.edu&State=Edit:case.Case&expiration=-1&start=-1&record_access=edit&cancelurl=https%3A%2F%2Fsupport.csbs.utah.edu&keyID=0&kb=CSBS&user=u0110809&passwd=@@k76qRUivN8kXjtIiQzFigQ%3D%3D&locale=SW_User_Selected_Lang>
ID:

13405

Summary:

230 printer problem

Status:

Sent to User

Assigned To:

Demian Hanks



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