MPA and MPP Job list Quality Improvement Specialist

Melissa Hall melissa.hall at
Tue Dec 10 16:33:52 MST 2013

Open Date


Requisition Number


Job Title

Quality Improvement Specialist

Working Title

Quality Improvement Specialist

Job Grade


Standard Hours per Week

40 hrs/wk

Work Schedule Summary

Full-time, 40 hrs/wk; Monday - Friday, 8:00 am - 5:00 pm.


00848 - Pediatric Administration

Type of Recruitment

External Posting

Pay Rate Range

56,617 - 77,834

Close Date

NOTE: May close at anytime.

Open Until Filled

NOTE: May close at anytime.


Job Summary

The Utah Pediatric Partnership to Improve Healthcare Quality (UPIQ),, has an immediate opening for a Quality Improvement Specialist to plan, coordinate, and implement quality improvement projects (learning collaboratives) in pediatric and family medicine practices that will lead to sustainable changes resulting in improved quality of care and outcomes for children and families in Utah.


1. Plan learning collaboratives by working with planning committees to research best practices and resources, recruit speakers and peer mentors, design curriculum, select and design delivery medium(s) (i.e., learning session, web-based, office-based), create tools, design data collection and evaluation, recruit practices and obtain approvals to award credits toward licensure and certification for participants.
2. Plan, organize, prepare for, and conduct learning collaborative sessions.
3. Administer process for participants to receive credits toward licensure and certification.
4. Support practice teams throughout collaborative lifecycle with mentoring, resources, data collection and reporting, and sharing of lessons learned across participating practices.
5. Conduct collaborative wrap-up activities including post-survey and analysis, evaluation, and publishing-related support (if publishing).
6. Conduct post-collaborative holding the gains/continuous improvement activities.
7. Support UPIQ Steering Committee and other relevant committees as needed.
8. Participate in on-going UPIQ needs assessment to identify improvement opportunities and topics for future learning collaboratives.
9. Foster relationships with partner organizations.
10. Research, evaluate and implement technology solutions to improve operational effectiveness and efficiency including but not limited to collaboration tools, survey tools, remote meeting/event platforms, e-learning platforms, etc.
11. Participate in preparing proposals for funding opportunities.
12. Create content for relevant websites, newsletters and conferences.
13. Continually improve necessary skills.

Minimum Qualifications

* Bachelor's degree in health care field or equivalency
* Two years of clinical or related hospital experience
* Working knowledge of quality improvement methodologies, tools and techniques.
* Excellent written, verbal, presentation and interpersonal skills.
* Demonstrated ability to effectively facilitate and mentor project teams preferably using QI methods (e.g., PDSA).
* PC/Windows literate with working knowledge of the following Microsoft applications: Outlook, Word, Excel and PowerPoint.


* Master's degree in a related area (MHA, MPH, MPA, MBA, MSW) or equivalency plus two years of clinical experience.
* 5+ years work experience preferable in the areas of management, quality improvement, program development, training, research, evaluation and/or health information technology.
* Experience in clinical settings, ideally outpatient primary care or subspecialty area.
* Strong analytical, organizational and time management skills.
* Ability to effectively manage and prioritize multiple tasks with a willingness to pitch in when necessary at all task levels.
* Proven ability to proactively identify issues, diplomatically resolve problems and effectively manage conflict.
* Ability to learn quickly, readily adopt new technologies and work independently.


Benefited Staff

Additional Information

This position may require the successful completion of a criminal background check and/or drug screen.

Equal Employment Opportunity
The University of Utah is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), for further information or to request an accommodation. The University of Utah is committed to diversity in its workforce. Women and minorities are encouraged to apply.

The University is a participating employer with Utah Retirement Systems ("URS"). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University's Benefits Department at (801) 581-7447 for information.

Melissa Yack Hall, MPA, ABD
MPA Program Manager
University of Utah
P:  801.585.7985
F:  801.587.7861
Orson Spencer Hall 214

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